Can't get on the Internet? Trouble setting up a wireless network? Too many viruses? Don't know what to plug where? Sometimes computers can be frustrating, especially when there's work to be done, a new game you want to play or just getting it set up and working in the first place. So we've developed a range of computer solutions carried out by the Dick Smith Mobile Techxperts that will come to you and get everything up and running. Our Mobile Techxperts also fully support Apple Mac's.
MTVIRUSVirus Removal$98
- Does not include virus software – this will be available and chargeable to the customer.
- Identification and removal of viruses, malware and spyware.
MTSOFTWAREComputer Software Installation$128
- Up to two pieces of software.
- Install and configure pre purchased computer software.
- Includes connection of up to three wireless devices to the network (PS3, TiVo, iPad, Notebooks, XBOX360 etc).
MTINTERNETInternet Connection Setup$98
- Customer must have a working computer, active phone or cable connection and all account information at hand.
- Install and configure modem + basic e-mail set-up.
MTNETWORK Wireless Network Installation$148
- Install and configure wireless network.
- Includes setting up network security.
- Includes connection of up to three wireless devices to the network (PS3, TiVo, iPad, Notebooks, XBOX360 etc).
- Does not include wireless router.
MTCOMPUTERComputer – Setup, Secure & Training$148
- Installation and configuration a single computer (PC or Mac).
- Includes 8GB data transfer.
- Includes set-up of internet connection.
- Download latest updates and set-up Firewall.
- Set up multiple users and parental controls (if applicable).
- Includes a minimum of 15 minutes basic training on how to use your new system.
- Customer must have purchased or have an existing internet connection.
MTPERIPH Hardware Peripheral Setup$98
- Delivery and installation/configuration for a hardware peripheral such as a digital camera, printer, scanner or web cam.
- Training provided on use.
- Only the cables provided by the manufacturer will be utilised if other cables are required, these will be chargeable to the customer.
MTADDPERIPHAdditional Peripheral Setup$98
- Only available in conjunction with MTCOMPUTER or MTPERIPH.
- Installation and configuration per additional hardware peripheral such as a digital camera, printer, scanner or web cam.
- Basic training provided on use.
- Only the cables provided by the manufacturer will be utilised if other cables are required, these will be chargeable to the customer.
MTUPGRADEComputer Upgrade$98
- Install and configure a single upgrade item into an existing computer system such as extra RAM, new HDD, optical drives, video cards etc.
- Hard drive upgrades do not include data transfer charges.
MTDATAData Transfer $128
- Includes the transfer of up to 8GB of data.
- Transfer of data (music, photos, videos, emails) onto a hard disk drive, between computers or to an external storage device.
- External storage device not included.
MTREMSTDStandard Remote Support$88
- Over the phone and remote screen sharing service to provide help with issues such as:
- Software installation.
- Wireless network security.
- Setting-up parental controls.
- Computer security.
- Email setup and configuration.
- Peripheral setup.
- Training.
- Requires a broadband internet connection.
- Service allows up to one hour of assistance, additional time is charged in half hour blocks thereafter.
MTREMADVAdvanced Remote Support$128
- Over the phone and remote screen sharing service to provide help with issues such as:
- Virus, spyware and malware removal.
- System optimisation and clean up.
- Training.
- Requires a broadband internet connection.
- Service allows up to one and a half hours of assistance, additional time is charged in half hour blocks thereafter.
- Virus scanning software not included.
Important Information
Travel charges:
- Prices listed are for services conducted within a 30km radius from a Dick Smith store. Services outside of this radius may attract additional charges.
